top of page
Policies
You may NOT float if……
You are a fall risk, have mobility issues, or require assistance entering or exiting our float tanks.
You have recent hair color and/or spray tan. Please call the center (757-895-5044) to discuss prior to booking.
You have vibrant hair color; ROY G BIV, Red (please call the center, “traditional” red will be different than the vibrant reds/pink), Orange, Yellow (not referring to blonde) Green, Blue, Indigo, Violet or Pinks. We do not float these colors regardless of time since last color. Shower caps or plastic bags do not work and are not acceptable to be used in our tanks, zero exceptions.
You are currently receiving chemotherapy treatments.
You have uncontrolled diabetes or kidney disease.
You are under the influence of alcohol or drugs.
You have a communicable or infectious skin condition, disorder or disease.
You have open sores or unhealed tattoos.
You have a history or heart trouble, epilepsy, seizures, or blackouts.
You have a unique pregnancy. Floating is safe and recommended during pregnancy, however, should you have any unique conditions or questions they are best presented do your physician we cannot and will not provide medical advice. Do not float if you are less than 6 weeks post delivery or have any other conditions that prevent you from using tampons while floating.
You are not willing to THOROUGHLY SHOWER, a thorough shower includes washing your hair with the products provided by our center only.
Failure to abide by our policies will result in 100% charge for your reserved times and our contaminate cleaning fee STARTS at $1500 and increases depending on current market and shipping prices for salt, up to $1,000 per day that we cannot operate due to pod being closed and potential repairs that would exceed a normal shut down procedure not to exceed $5,000 (does not include attorney fees if forced to recover balance via collection agency).
Float Policies & Center Etiquette
New clients please arrive 5-10 minutes prior to your appointment to do paperwork and cover any questions or concerns you may have. Please do not arrive more than 15 minutes early for your appointment. We want to have the opportunity to focus on supporting our clients leaving their appointments as well as give our full attention to disinfecting your float room.
If you are a new client doing a 60-minute float and you are late for your appointment we most often cannot accommodate your late arrival and you will be charged for your missed appointment. We will not deduct your late arrival from your float time on a 60-minute float. If you have reserved a 90-minute or Two Hour Session, we will deduct the time you were late from your session.
Please be mindful of other guests in our center, whether you are aware of their presence or not. Refrain from loud talking and/or noises, or making noise beyond our reception area. Cell phone usage is absolutely not allowed beyond our reception area and you may not play your own music, listen to podcasts, etc while in your float. Cell phones must be turned completely off during your float. If you feel you may have an emergency call please advice our front desk to monitor your phone during your float or reschedule.
One person per room per pod. We do not offer “couples floats” or anyone accompanying others during their float sessions. No exceptions.
Be mindful of our schedule and guests following you by exiting your room no more than 10 minutes after your float is complete. The restroom as well as our recovery area are available for any needs that you have beyond showering and dressing.
bottom of page