We have taken every step we can imagine to set you up for floating success. Please, familiarize yourself with our policies prior to floating and/or no less than 24 hours prior to your appointment. We are an appointment based, very small business and I have taken every step I can dream up for your floating success so please, do your part by reading through our website and especially our policies. We absolutely must charge you for the time you reserve so your failure to abide by our policies should not and will not become our liability and we greatly appreciate your understanding and cooperation.